With so many contractors to choose from, it's hard to know who you can trust. We've built our reputation on responsiveness, attention to detail and a personal approach to every job. If you're not absolutely satisfied with any of our products or services, we'll refund your payment.
100% Unconditional Happiness Guarantee
We agree to accept both personal and company responsibility for your 100% complete satisfaction with the materials and the craftsmanship provided by us and paid for by you. If you are dissatisfied with the performance of the equipment, our service, our people, within two (2) years of installation, we will correct the problem to your satisfaction and if we cannot satisfy you with our efforts, we will remove the system that we installed within thirty (30) days of your request and refund the entire contract price.
Client Courtesy Promise
We promise to send courteous, professional technicians to your home. Our technicians will not smoke or use offensive language in your home. We will protect your belongings by wearing shoe covers and laying drop cloths in appropriate areas. The work area will be completely cleaned up before we leave. We promise that all precautions will be taken to protect your home and property. If a problem does arise, it will be taken care of quickly and efficiently. We will treat your home like it was our own.
Performance Guarantee
We guarantee that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manual, the system will perform as we have state herein. We have promised temperature variance at your thermostat of no more than plus or minus 3 degrees from your thermostat set point. If the temperatures are not achieved, we will make any modifications, at no charge to you for a period of five years.
When you sign anyone else's agreement there is no assurance that it will provide the comfort you hoped for. Others sell you equipment... we assure your comfort!
Apples to apples guarantee
Anyone can make something cheaper by cutting and pricing it for less. So, it's important to know what is and is not included in any heating and cooling system you choose for your home. The investment Guarantee is our promise to you that you cannot find a comparable installation for less... or we'll pay you a $50 bonus over the difference. All we ask is that the comparison be "apples to apples".
No lemon guarantee
We guarantee the equipment we have installed is maintained and operated in accordance with the manufacturer's operating and maintenance manuals, should your compressor or heat exchanger fail... we will replace it with a brand new current model, free of charge for up to twelve (12) years. No one else can make a pledge that strong.
General Warranties